Over years we ran into many weirdo outlook end user problems. These problems varies , the most common approach to some of these problems are to use basic outlook switches which I like to post it one more time and hoping this can provide a sample guide for you.
You should remember basic troubleshooting steps
- Does this problems global ? if effecting others users ? or single user
- run the switches listed below
- Can you open problems users outlook profile from another pc to eliminate the PC specific issues
- Can you produce same problems via OWA instead of Outlook?
- Antivirus software, firewall issues on the local PC ?
- Third party adds on on the problem PC ?
- Did you create additional profile on the problem PC and see if issue existed ?
Did you run outlook switches , the most common ones…….
- Outlook /CleanFreeeBusy
- Outlook /ResetFolders
- Outlook /CleanViews
- outlook //CleanReminders
Did you try Outlook Configuration Analyzer
| /CleanFreeBusy |
Cleans and regenerates free/busy information. this one clean all kinds of weird calendaring issue |
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/CleanViews |
Restores default views. |
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/CleanReminders |
Cleans and regenerates reminders. |
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| /ResetFolders |
Restores missing folders for the default delivery location. |
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/CleanProfile |
Removes invalid profile keys and recreates default registry keys where applicable. |
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/CleanFinders |
Sets Outlook 2003 Search Folders back to the default state (deletes custom Search Folders) |
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/Cleanpst |
Launches Outlook with a clean Personal Folders file (.pst) | |
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/CleanSchedPlus |
Starts Outlook and deletes server-based rules. Used only with Exchange server accounts. |
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/FirstRun |
Starts Outlook as if it were run for the first time. |
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/ImportPrf prffilename |
Launches Outlook and opens/imports the defined MAPI profile (*.prf). If Outlook is already open, queues the profile to be imported on the next clean launch. | |
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/ResetFolderNames |
Launches Outlook and opens/imports the defined MAPI profile (*.prf). If Outlook is already open, queues the profile to be imported on the next clean launch. |
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| /ResetFolders |
Restores missing folders for the default delivery location. |
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/ResetOutlookBar |
Rebuilds the Outlook Bar | |
| /ResetWunderBar | Rebuilds the new Outlook Control Bar in Outlook 2003. | |
| /Rpcdiag | Opens Outlook and displays the remote procedure call (RPC) connection status dialog | |
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/Sniff |
Starts Outlook and forces a detection of new meeting requests in the Inbox, and then adds them to the calendar. |
Respectfully,
Oz Casey, Dedeal ( MVP north America)
MCITP (EMA), MCITP (SA)
MCSE 2003, M+, S+, MCDST
Security+, Project +, Server +
http://smtp25.blogspot.com/ (Blog)
http://telnet25.wordpress.com/ (Blog)
